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Shipping

Orders are shipped out 24 to 72 hours after payment. all orders are sent via Royal Mail or Courier, please allow up to 10 days for your parcel to arrive.

Returns

For returns please contact our shop via the website. we will accept a return up to 30 days after purchase if damaged on arrival or faulty. Please inform us in the first 24 hours of delivery. you will need to post the item back to us using your own postage method which will be refunded once the item is checked and verified damaged or faulty, we can offer a replacement for damaged or faulty items or a refund if that is not available.

Orders are shipped out 24 to 72 hours after payment. all orders are sent via Royal Mail or Courier, please allow up to 10 days for your parcel to arrive.

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©2023 by The Crystal Castle

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